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Customer Case 2

Client Profile

BusinessGlobal Industrial Conglomerate
Financial Over $28B in revenues
Company SizeOver 90k employees
FocusStrategic group of independent companies, most of which are dedicated to producing Industrial and Technology products and services
Segments coveredMaterial Services | Industrial Components | Automotive Technology | Steel Production | Marine Solutions

Customer Challenge

  • Customer required a secure Email & Communication system for internal & external (its customers and vendors) communication for Export Trade Compliance, including ITAR and EAR requirements.
  • Its existing solutions and procedures exposed the risk of inadvertent exports generated by email servers located outside the U.S. and uncontrolled employee emails, including some with document attachments, directed internationally.
  • Customer had set a high budget and a one-year timeline for a project to internally develop a solution that addressed the security, use controls, and minimal functional expectations, but its decision to first survey the market for a commercially available solution that would meet its requirements brought it to RegDOX®.

How RegDOX® supplied a solution to the problem

  • RegDOX® provided the ITAR/EAR-compliant secure RegDOX® storage and collaboration platform that includes email/SMS communication to allow the client to securely communicate and exchange documents and files internally within cross-subsidiary teams that manage its ITAR/EAR data, and externally with the customers in compliance with export regulations and licensing grants.
  • The RegDOX® platform went far beyond the customer required minimal functionality, thus enabling unexpected efficiencies and extended uses, and came in over 95% under the budget the customer targeted.

Business Outcome

Secure & Compliant Communication

This customer is now able to communicate and exchange documents and files internally & externally with employees and clients with strict and controlled compliance with trade regulations and while introducing additional efficiencies over the several years of its continuing use enabled by unexpected features and functions standard to the RegDOX solutions.

Operational Efficiency & Cost Savings

The RegDOX® platform has allowed the customer to stay current on external changes in the operating system and browser environment, and support users, all without the need to dedicated internal resources and employee time to these needs.

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Our secure, encrypted platform allows businesses to store their most sensitive information in a private cloud, accessed from anywhere at any time. Contact us today to innovate your document management technology.

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